Consumer Inquiries and Complaints

Attorney General’s Office Consumer Protection Division
Consumer Protection or Medicaid Fraud

Nebraska
AGO.NE.gov
800-727-6432 (NE only)
402-471-2682

Iowa
IowaAttorneyGeneral.org
888-777-4590 (IA only)
515-281-5926

Senior Hotline
888-287-0778
402-471-3801

Better Business Bureau (BBB)
BBBNebraska.org
877-637-3334 (Senior Line)
800-649-6814
402-391-7612

Charity Navigator
CharityNavigator.org

Departments of Insurance – Nebraska Dept. of Insurance
DOI.Nebraska.gov
877-564-7323

Departments of Insurance – Iowa Dept. of Insurance
IID.Iowa.gov
877-955-1212 (IA only)

Direct Marketing Association (DMA) Consumer Rights
(remove name from mailing & telemarketing lists)
DMAConsumers.org

Do Not Call Registry
DoNotCall.gov
888-382-1222

Eldercare Locator
Eldercare.gov
800-677-1116

Family Housing Advisory Services  
FHASInc.org
402-934-7921

Long-Term Care Ombudsman – Nebraska
DHHS.ne.gov
800-942-7830
402-444-6558

Long-Term Care Ombudsman – Iowa
IowaAging.gov
866-236-1430
712-249-7424

Mayor’s Office/Hotline – Omaha
CityofOmaha.org
402-444-5555

Mayor’s Office/Hotline – Council Bluffs
CouncilBluffs-ia.gov
712-328-4601

National Fraud Information Center
Fraud.org

Nebraska Equal Opportunity Commission
NEOC.ne.gov
800-382-7820
402-595-2028

Nebraska Public Service Commission
www.psc.state.ne.us
800-526-0017

SHIIP (Senior Health Insurance Information Program) -Nebraska
(Medicare & supplemental, Medicaid, long-term care insurance)
DOI.Nebraska.gov/shiip
800-234-7119
402-444-6617

SHIIP (Senior Health Insurance Information Program) –  Iowa
(Medicare & supplemental, Medicaid, long-term care insurance)
TheRightCallIowa.gov
800-351-4664

Trash Pickup – Wasteline
(specialized trash pickup for those 70 or older or disabled)
Wasteline.org
402-444-5238