Lincoln ElderCare Resource Handbook

Consumer Inquiries and Complaints

AARP Fraud Prevention
www.aarp.org/money/scams-fraud
Assisted Living Federation of America (ALFA)
www.alfa.org
703-894-1805
Better Business Bureau (BBB)
www.bbbnebraska.org
877-637-3334 (Dedicated Senior Line)
402-436-2345
KEPRO
(Medicare Quality Improvement Organization)
www.keproqio.com
855-408-8557
National Do Not Call Registry
www.donotcall.gov
866-290-4236 (TDD)
888-382-1222
National Eldercare Locator
www.eldercare.gov
800-677-1116
Nebraska Consumer Protection Hotline
Nebraska Attorney General’s Office
(consumer protection, Medicaid fraud, security freeze)
www.ago.state.ne.us
800-727-6432
402-471-2682
Nebraska Department of Insurance
Consumer Affairs Division
www.doi.ne.gov
800-833-7352 (TDD)
877-564-7323
402-471-2201
Senior Health Insurance Information Program (SHIIP)
(information on Medicare supplemental insurance and long-term care insurance as well as Medicare and Medicaid eligibility, benefits and claims)
www.doi.ne.gov/shiip
941 ‘O’ Street, Suite 400
Lincoln, NE 68508
800-833-7352 (TDD)
800-234-7119
402-471-2201
Senior Medicare Patrol (SMP)
(reporting fraud and abuse within the Medicare system)
www.dhhs.ne.gov/smp
800-942-7830
402-471-4673
TRIAD
(educates seniors on crimes, fraud, abuses and other scams)
www.lancaster.ne.gov/sheriff/triad.htm
402-441-7743

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